What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let me know by contacting me within 4 weeks from the estimated delivery date at email@example.com.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items or damaged after the initial wash. If any of these apply, please contact us at firstname.lastname@example.org with photos of wrong/damaged items and we’ll sort that out for you free of charge.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at email@example.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.